Legal Interpretation Is Not Like Reading Poetry: How to Let Go of Ordinary Reading and Interpret the Legal Framework of the Regulatory State

Introduction

Reading poetry, or any fictional text, is a mental dialogue between author and reader. Each of us is free to bring our own life experience and emotional reaction to how we interpret the text. The precise words, the author’s intent, and whether those words exist within the poem or commentary around it matter less than our reactions. Reading the law of the modern regulatory state is fundamentally different. It is not like reading fiction, or even the news, because the legal framework of the regulatory state is about the power of the government over the governed. The legal texts set the limits of the power of those who govern us. The words of the legal framework create the tools by which the three branches of government exercise that power. So, the words matter, the intent matters, and where in the hierarchy of power—and by whom—the words have been written matter. Given that it is about the power of the state, legal reading is constrained by its own norms and principles. It is not ordinary reading.

In today’s world, trained lawyers are not the only readers and interpreters of the legal framework and its legal texts.[1] There are many others with specialized knowledge or expertise who I call “regulatory readers.” The supervisors at the banking agencies are among the most important regulatory readers. In the private sector, one finds them in risk management, compliance, finance, and in policy positions in government and regulatory affairs. For many regulatory readers, interpreting the legal framework is core to their job responsibilities, and in our republic, there have always been citizen readers of the law. All this is as it should be. Yet in the post-New Deal construct, the full nature of the legal framework through which the regulatory state exercises its power has not been made as clear as needed.

It is, in my view, not taught well enough in most law schools with their continued overemphasis on case law. I realize that many top law schools have moved to remedy this problem with first-year courses that teach the post-New Deal administrative state. Years of teaching financial regulation as an adjunct at both Columbia and Harvard as well as training young lawyers at Davis Polk have led me to the view that even the brightest law students have not been given the proper grounding in how the regulatory state really works. The training of regulatory readers is a catch-as-catch-can, haphazard mess in urgent need of improvement.[2] It is fair to question how much training on the legal framework of the regulatory state the resource-constrained banking agencies have been able to give their supervisory staff.[3] Just a comparison of the number of lawyers to the number of examination staff at each of the agencies tells us that deep training on the law, legal interpretation, and the legal framework has not been possible.[4] And yet, since the early 2000s, which ushered in a new era of anti-money laundering compliance, and as accelerated after the financial crisis with its increased emphasis on governance, legal risk, and compliance, supervision has become much more legally infused. In the private sector, some compliance officers initially train as lawyers but may or may not have had training in the regulatory state. Many in compliance and risk officers have had no training at all in the legal framework.

This article aims to demystify the legal framework and legal interpretation for the newly minted, digital-native lawyer and for the curious regulatory reader, using the banking sector as a case study. It begins with a discussion of the legal framework and its hierarchy as it actually exists in the banking sector—not as it may have been taught theoretically in law school for young lawyers or ignored in compliance with law training for regulatory readers. It moves on to a discussion of the traps that await the unwary who rely solely on the banking agency websites for their sources of legal texts. It then seeks to explain why reading legal texts is not as unconstrained as reading poetry and other nonlegal texts. Finally, the article concludes by observing that a deeper understanding of these points is critical as we stand on the cusp of moving from the age of internet searching to the age of augmented machine reasoning in legal interpretation.

The Legal Framework and Its Hierarchy

At the top of the hierarchy is the U.S. Constitution, followed by federal statutes and regulations, as well as applicable state statutes and regulations, agency consent orders, public written guidance, and private written and oral guidance, which may or may not be preempted and which interact with federal law and regulations in complex ways. Each banking organization will have its own policies, some of which go beyond the legal framework. Judicial case law and canons of statutory and regulatory interpretation also must be considered. The graphic below sets out the structure. Although this explanation may be basic to more experienced regulatory lawyers, it is not widely understood by many regulatory readers, and as Chief Justice Strine of the Delaware Supreme Court has noted, not even to some of the younger digital-native lawyers.[6]

One key difference in how this article and the graphic below explain the legal framework and its hierarchy is that they take into account both the formal legal structure (constitutions, statutes, regulations, and case law) and the supervisory structure (agency examinations and guidance, only part of which is public). Law schools classically teach only formal regulation but not supervision.[7] By sharp contrast, the training of examiners, risk professionals, and compliance professionals is overweighted in supervision and guidance and underweighted in statutes, regulations, and case law.

The Legal Framework

When interpreting a legal text, it is critical to know where it sits in the hierarchy. If there is an inconsistency among principles or text, the text higher in the hierarchy wins. The U.S. Constitution trumps a statute, which trumps a regulation, which trumps guidance. The interaction between federal and state law is more complex, especially in the banking context. Of course, the U.S. Constitution always trumps a state law. The interaction of federal and state law, however, will depend upon whether the federal government has decided to preempt or coordinate with state law. In the banking sector, it is every which way.

What happens more often is that the lower-level text must be read in light of the higher-level text. It is a common error in the internet search era to rely on the most detailed text that appears to most precisely answer the question without looking to see where it fits in the hierarchy. No text is an island and should not be read as such. Part of the reason for this misunderstanding is the blessing and curse of our ability to Google up answers. We may think that our search has found the right result because detailed and precise text appears on our screen, but unless we position it within its proper place in the legal framework and check that it is still valid, it is easy to become confused. Digital searching can also sometimes lead to confusion between proposed and final texts. Proposed texts are not binding, although during the time they are proposed they can sometimes influence interpretation. After there is a new final text, however, the proposed text cannot be relied upon.

Statutes, Regulations, and Agency Documents

  • The U.S. Constitution. The U.S. Constitution, as the highest legal document of our republic, governs everything. It may seem like it does not come up, as a practical matter, in the daily life of legal interpretation and regulatory reading, but it does. For example, under the U.S. Constitution, no federal agency has “inherent powers.” There is no such thing. The U.S. Constitution, as ratified, delegates specified powers to the federal government. Under the separation of powers among the three branches of the federal government, a federal banking agency has only the powers that Congress has delegated to it and no more. These are broad powers, but they are not limitless. Two concrete examples might help. The banking agencies have often asserted in multiple fora their authority to regulate banking organizations for safety and soundness. That power exists but is not part of any “inherent authority,” as has apparently mistakenly been taught to a generation of examiners. Rather, it comes from a Congressional statutory delegation of authority and is limited by the words contained in, and the Congressional intent behind, that authority.[8] Another recent example is the criticism and pushback from some examiners on lobbying by banking organizations. As Vice Chairman for Supervision Quarles expressed in a surprised and shocked response to a Congressional question, such behavior, if it happened, would be a clear violation of First Amendment rights to free speech and to petition the government for the redress of grievances.[9] Both examples illustrate more than anything else flaws in training and education at the agencies, which in many respects may stem from a shortage of lawyers at those agencies as well as a lack of adequate resources given to the legal budget within the agencies.
  • Federal Statutes and Federal Regulations. Federal statutes and regulations are key to any legal interpretation. Statutes are bound by the limits of the U.S. Constitution. In addition, regulations cannot go beyond the authority granted by the relevant statute and must be interpreted in light of the applicable grounding statute (typically title 12 in the banking context), other applicable statutes (most commonly the Administrative Procedure Act and the Freedom of Information Act, but many others also apply), and any court cases interpreting the regulatory text or similar regulatory text from another context. Many regulations do not repeat the entire statutory text, and both must be mastered and read together in order to interpret a regulation. A good example is Regulation W in which certain defined terms are found only in section 23A or 23B of the Federal Reserve Act, so reading the regulation alone is misleading and incomplete. Regulations are issued under the notice and comment procedures of the Administration Procedure Act and are legally binding upon both the banking agency and the banking organization. Astoundingly, confusion has arisen among some risk and compliance professionals who claim that the “law” is for the lawyers, and “regulations” are for risk and compliance. This confusion is an unintended and unfortunate misunderstanding of the agencies’ admirable use of the simplified phrase “law and regulations.” A more precise, technical wording would be “the Constitution, all applicable statutes whether federal or state, all relevant judicial interpretations, and regulations.” We can all agree that “laws and regulations” is a more elegant and simplified phrase, but it does not change the fact that regulations are part of the law—that is, the legal framework. No one should be confused that regulations are not part of the law or think that they are separate from the hierarchical legal framework.
  • Federal Consent Orders. Federal consent orders are binding on an individual banking organization and thus form a type of binding contractual obligation that is legally enforceable in a court. Many large banking organizations have at least one active consent order outstanding. Before giving any legal advice to a banking organization, it is necessary to confirm there is no relevant outstanding consent order. Consent orders of one banking organization are not binding on any other banking organization. Remediation plans under a consent order, once accepted by the banking agency, form part of that binding contractual obligation and are typically not public.[10]
  • Federal Public Written Guidance. There has been much discussion lately about federal public written guidance, which encompasses those public agency writings that are labeled as “guidance” as well as supervisory letters, examinations manuals, and FAQs—essentially any public writing by the regulatory agency staff.[11] Banking organizations, like other regulated entities, actively seek public written guidance. Most guidance is not legally binding and is not enforceable against the agency staff or banking organizations, although in practice, many agency staff and banking organizations have, until recently, treated guidance as if it were binding.[12] Under title 12, there is also an unusual category of “enforceable guidance” or “standards” that are permitted under the statutory safety and soundness authority.[13] The OCC’s risk management guidelines fall into this category.
  • There has been some confusion by certain regulatory readers asserting that guidance is not part of the legal framework and therefore does not involve legal interpretation. An understanding of the full legal framework shows this view to be deeply mistaken. The interpretation of public written guidance is part of the legal framework even if written by the agencies’ supervisory staffs, and even if it is legally nonbinding. It must be interpreted in light of the Constitution, statutes, regulations, and case law that sit above it and either infuse the interpretation or limit its applicability. Public written guidance is especially sensitive because it is explicitly meant not to apply to all situations at all times. The tyranny of the spreadsheet checklist within most banking organizations has meant that this important fact is easily lost in the realm of project management implementation.[14] It is also the situation, due to constraints of budget, resources, and stature within the agency, that public written guidance, especially the types that are published without notice and comment review, have not been truly vetted by the agency legal staffs. As a result, there is a higher incidence of errors under the legal framework in such guidance.[15] This lack of internal vetting by agency legal staff does not, however, render public written guidance as not part of the overall legal framework.[16]
  • Federal nonpublic guidance and secret lore. Federal nonpublic guidance and secret lore comes in multiple forms, none of which are legally binding but which nonetheless impact the behavior of banking organizations. Much of this guidance is written, but some of it is oral. Some of this nonpublic guidance applies, like a consent order, only to a single banking organization. For example, examinations, feedback letters, MRAs, and MRIAs are all written and have the imprimatur of having been vetted by the higher levels within the banking agency.[17] Each one of these, however, to the extent it is legally infused, such as supervisory views on whether the banking organization is complying with the legal framework, in practice requires the backdrop of the legal framework of laws, regulations, and public guidance and must be read against those authorities. To complicate matters further, some examinations, consent order feedback letters, and MRAs are done on a horizontal basis across all or a subset of banking organizations.
  • Banking organizations also receive nonpublic oral guidance, sometimes from individual agency staff. Much but not all of this nonpublic guidance is legally infused. An oral tradition, often called “lore” of how the legal staffs of the banking agencies interpret a certain statute or regulation, often also impacts its interpretation, especially at the Federal Reserve. This lore can change when personnel changes but has traditionally been taken quite seriously by bank regulatory lawyers when it comes from, or is attributed to, the general counsel. An example is the so-called teardown rules created by the Federal Reserve legal staff for the breaking of a controlling influence as an investment is sold. These are not “rules” at all but a series of oral principles, not made public nor written down, but which reflect the views of some legal staff at a moment in time. It is also often the case that individuals in the supervisory staff sometimes engage in interpretations of the legal framework on an oral basis. Nonpublic written guidance must be interpreted in light of the statutes and regulations that govern it. Secret lore and oral guidance that is legally infused has a troublesome placement in the legal framework because the concept of secret law in a democracy is on shaky ground. Moreover, to the extent it comes from individual conversations with individual supervisory staff and is not applied horizontally across multiple banking organizations, it may or may not have been vetted or approved by senior supervisory staff or agency lawyers.[18]
  • Banking Organization Policies. Banking organizations have many policies. Some of these policies reflect the requirements of the legal framework, but many are designed to go above and beyond the requirements of the legal framework and impose a higher standard. Whether they reflect the legal framework or go beyond it, policies must be interpreted in light of the legal framework and updated when the legal framework changes.
  • The legal framework and its hierarchy are a core knowledge base in the interpretation of any regulatory text, be it a statute, a court case, a regulation, or other agency document. Without a firm grasp of exactly how it applies in any situation requiring interpretation of the text, an accurate interpretation cannot be certain.

Agency Websites and What Is Law?

Now that the hierarchy of the legal framework has been explained, where and how does one find valid textual sources of the legal framework? This article is too short for an explanation of which statute and regulation sits where and with what agency, especially since many excellent explanations exist.[19] Instead, this article will deal with the use and misuse of banking agency websites, which in today’s world of easy internet access is the first stop for many. As internet use has expanded, the federal banking agencies have expanded the quality and quantity of what they label in simplified English shorthand to be the “laws and regulations” that are posted and updated on their websites. This expansion of website access is deeply admirable and has vastly expanded public access to the legal framework. The author relies upon them with gratitude nearly every day; there are, however, some tricks and traps in relying solely on banking agency websites that can make them either highly misleading or incomplete in some crucial areas.

The first misleading element is the short-hand and lovely simplified phrase, “laws and regulations,” which is widely used on banking agency websites and in consent orders. As noted above, the phrase has led some to mistakenly believe that “regulations” are somehow separate from “law” and that the interpretation of regulations does not involve legal interpretation. Nothing could be further from the truth. Regulations are binding law and part of the legal framework. Those who have come to believe that they are somehow not legal or not law need to change their mindset.

The content of the agency websites has also led to some confusion about what the “law” is that might apply to banking organizations because the websites often do not include the grounding statutes upon which the regulations, guidance, and supervisory letters are based. Only the FDIC to its immense credit posts the federal banking statutes on its website. But the reader must beware that sometimes the statutes are incomplete.[20] The Federal Reserve, the OCC, and the CFPB post only their own regulations, guidance, and supervisory letters but, quite amazingly, skip the foundational banking statutes on which their regulations, guidance, and supervisory letters are grounded. Only the FDIC posts the Administrative Procedure Act and the federal criminal laws applicable to banking organizations on its website. Other applicable federal statutes, or even the fact that they might exist, are absent from the other banking agencies’ websites. None of the federal banking agencies post or refer to the Congressional Review Act or to the recent OMB memorandum.[21] There is an easy fix to this misleading element, which is that the other banking agencies could follow the FDIC’s lead and also include their grounding statutes on their websites, as well as links or references to other applicable federal statutes.

The second misleading element is that the structuring of the topics on the agency websites also lends itself to confusion about the hierarchy of the legal framework. Here are some random examples. On the FDIC website, the statutes are treated as a subtopic of “policy,” and enforcement orders are a subtopic of “examinations.” The Federal Reserve’s website on the Volcker Rule mentions the statute, not the regulations, and the materials under the Volcker Rule topic do not contain a link to either the statutory text or the Federal Reserve’s own implementing regulations of the statutory text.[22] The OCC categorizes its handbook for recovery under the “Laws & Regulations” section of its “Publications” topic when recovery planning comes from guidance, and a handbook cannot be a law or a regulation. The CFPB categorizes rulemaking and enforcement under the topic of “Policy and Compliance.” It is no wonder that young, digital-native lawyers and regulatory readers become confused about the hierarchy of the legal framework.

The third misleading element is that the federal banking agencies’ websites are not updated for statutory changes or judicial decisions that can change the reading of the regulation dramatically. For example, the Economic Growth, Regulatory Relief, and Consumer Protection Act[23] changed the statutory text of the Volcker Rule. The Volcker Rule implementing regulations, even in their newly proposed form, do not take into account any of the statutory changes that are immediately effective. As another example, the CFPB’s website is silent about the developing circuit split around its constitutionality. The OCC website topic on “Legislation of Interest” has not been updated since 2010. The websites are also unclear about when state law might apply.[24] Finally, many older interpretations are still not available on the websites, and it remains necessary to consult with old-fashioned paper files, some of which are nonpublic or quasi-public. Determining when state law is preempted by federal law is driven by case law as well as statutory law and regulations, and is often not made obvious on the agency website.

Some of these misleading elements could be fixed by changes to the websites, but some are harder, indeed very difficult, to change by simple and sustainable improvements to the agency websites. Instead, lawyers and regulatory readers will have to remain alert to the broader context when relying upon agency websites for their work. It is also important to understand that agency websites are not neutral; their mission is to reflect the views of the agency and, just like newspapers, they are slanted in that direction by what they choose to cover and by what they choose not to cover. The agency websites are wonderful tools and destined to get better over time,[25] but as the preceding discussion makes clear, naive internet searching on an agency website or elsewhere cannot be the end of the task. It is still necessary to determine where the text fits within the hierarchy of the legal framework, whether it is still valid, and whether sources outside of the agency websites might also influence the reading.

Legal Reading Is Not Ordinary Reading

The final way in which young, digital-native lawyers and regulatory readers can be tricked is that legal interpretation is not like ordinary reading. The federal banking agency websites do not contain any of the principles of legal interpretation that make the reading of legal texts different from reading nonlegal texts. There is no mention of the canons of statutory or regulatory construction[26] and no mention of the different levels of deference to be paid to different types of agency documents. Many young lawyers and regulatory readers are unaware, for example, that statutes and regulations must be read structurally as a whole; that regulations issued under the Administrative Procedure Act, and some interpretations where the agency has special expertise, get a high level of deference under the judicial Chevron doctrine;[27] but that many other agency documents, such as guidance, FAQs, exam manuals, and supervisory letters are subject to a much lower level of deference under another doctrine, as discussed in more detail below.[28] The agency websites do not contain the basic elements of legal interpretation because no one could have anticipated when they were first created that these websites would become the first stop for those seeking to understand laws, regulations, and guidance. It is a common error of regulatory readers and young lawyers to read from the bottom up—that is, to begin with the guidance, then move to the regulation, and then to the statute. In reality, the reading should be top down, beginning with the statute and then moving to any regulation or guidance. Those who have had no training in the legal framework often mistakenly believe that reading the guidance is sufficient. Although trained lawyers should already know these principles, it is important to communicate the existence of these principles to the many regulator readers using agency websites, and even some lawyers.

The graphic below sets out the many ways in which the reading of a legal text is different from nonlegal text. One begins, of course, with the words and their plain meaning,[29] but it is never quite that easy in the legal framework of the regulatory state, which is not known for its use of plain English. To be sure, many legal interpretations are basic and simple, and the words on the page are enough. Some of these form the large areas of settled law that will, in the next few years, become more and more automated.[30] Examples of clear or settled areas ripe for automation are calculations of the days when reports are due, most of the elements of standard reports, or other repeatable events.[31] There remain, however, many areas of ambiguity, gaps, and unsettled interpretation where there is limited or no plain meaning in the text. The arena of ambiguity is quite large in the regulatory state. For that, ordinary reading is not sufficient; other tools must come into play. For example, what is “material” under the securities laws, and how does that compare to “material” under the living wills regulation? Should the same word be given similar meanings in statutory frameworks with very different goals? What is “reasonable” under “reasonably expected near term demand” under the Volcker Rule? What is “abusive” under unfair, deceptive, or abusive acts and practices (UDAAP) statutes?[32] In these areas, the tools of statutory and regulatory construction, which turn legal interpretation away from ordinary reading, must be used. There are canons of statutory construction, many of which apply in the regulatory context. This article is too short to lay them all out, but they are admirably described in excellent secondary sources.[33] The graphic below sets forth how legal interpretation differs structurally from ordinary reading.

Interpretation of a Legal Text—Not Ordinary Reading

Even language-based plain reading of a legal text, which has had more primacy in recent years than legislative history, is not identical to reading a nonlegal text. The words may be defined in the statute or regulation, or they may be defined elsewhere in other statutes and regulations and not defined in the current statute or regulation.[34] The words may be interpreted differently depending upon whether they are general or specific words, or whether they are words that appear in a list and therefore should be limited by the concepts in the list.[35] Justice Scalia has described textual analysis as “a holistic endeavor. A provision that may seem ambiguous in isolation is often clarified by the remainder of the statutory scheme—because the same terminology is used elsewhere in a context that makes its meaning clear, or because only one of the permissible meanings produces a substantive effect that is compatible with the rest of the law.”[36]

Today, these principles matter more than ever due to the cultural shift toward PowerPoint and similar applications as the dominant tool in business communications, which has led to a cultural split between those who spend their working life reading texts and those who spend their life in PowerPoint.[37] Because most official documents from regulators remain in legal or legally infused text, rather than PowerPoint, a cultural shift must sometimes be made even before engaging with the fact that reading a legal text is not like ordinary reading by the digital native.

Agency interpretations and deference are a key part of the interpretation of any legal text in the legal framework that applies to the banking sector. The banking agencies interpret the statutory text, implement the statutory text through regulations, and apply the statutes and regulations through their guidance, FAQs, supervisory letters, general counsel opinions, secret lore, and supervision. In the administrative state, the agencies have become the most important arbiters of the legal framework in most circumstances. Under various judicial doctrines, different types of agency interpretations benefit from different levels of judicial deference. These principles of deference matter, even when no judge is involved, because they inform how the legal text is read.

Under the Chevron doctrine as currently construed by the Supreme Court, when agency interpretations of statutes are made under a formal process, such as notice-and-comment rulemaking, courts defer to any reasonable agency interpretation of ambiguous statutory language.[38] When interpreting regulations, an agency’s interpretation of its own properly issued regulation is given deference unless it is “plainly erroneous or inconsistent with the regulation.”[39] For agency judgments or decisions made without a formal process, the Skidmore doctrine applies, under which courts give less deference than under Chevron, and the deference to an agency interpretation or decision in a particular case “will depend upon the thoroughness evident in its consideration, the validity of its reasoning, its consistency with earlier and later pronouncements, and all those factors which give it power to persuade.”[40] The judicial concept of different levels of deference explains, in part, why lawyers, risk managers, compliance professionals, and sometimes supervisors can talk past one another when guidance is the topic. For the trained lawyer, guidance is read with a lower level of deference, and it is not binding. For the regulatory reader, using the tools of ordinary reading with the added dollop of the tyranny of the spreadsheet of project management, it becomes literal and binding.

Conclusion

When the author began the practice of law in the late 1980s, statutes, regulations, and judicial opinions were available only in paper format. Agency interpretations were closely held secrets, often available only by FOIA requests that were routinely filed by all of the law firms with a major bank regulatory practice. Commercial, subscription-based databases became available by the mid-1990s to those lawyers at law firms willing to pay for them. Since the invention of the smartphone, however, we have lived in the era of easy internet access. Statutes, regulations, and judicial opinions can be accessed, often free of charge, by anyone from anywhere. The agencies have vastly expanded the information available on their websites, and most formal written guidance is no longer secret.[41] The age of internet access has democratized access to the legal framework so that it is no longer a small elite of regulatory lawyers who guard its gates. The pool of regulatory readers has vastly expanded. At the same time, the legal framework has become more complex, and the role of compliance with law examinations by supervisors has expanded. The rise of operational risk management in banking organizations, including within its purview operational and legal risk, along with the rise of compliance as a division separate from the legal department, have also complicated how banking organizations interpret the legal framework, sometimes leading to multiple competing poles of interpretation within the organization. At its best, the training for young lawyers on the realities of the regulatory legal framework is not core to legal education and at its worst, it is not done. For the regulatory readers, training is haphazard. The problem is exacerbated by professional silos and corporate hierarchies both within the agencies and the banking organizations. The democratization of the age of internet access has brought us many benefits, and the presence of more and better regulatory readers is a welcome development, but the haphazard and chaotic atmosphere of the internet age is not going to serve us well in the coming age of augmented intelligence. We have to get our act together if we are to find a way to appropriately train the natural-language artificial intelligence that will make the practice of law, operational risk management, and compliance work better in the coming digital age.


*Margaret E. Tahyar is a partner in Davis Polk’s Financial Institutions Group. The author wishes to thank all of her many colleagues who have commented on this article, most especially the young, digitally native lawyers and, in particular, Tyler Senackerib, who helped with the research for this piece, and Alba Baze, who helped with the research on a companion article published in January, Margaret E. Tahyar, Are Banking Regulators Special? (Jan. 1, 2018), as well as on a related comment letter to the FDIC. Comment Letter in Response to Request for Information on FDIC Communication and Transparency from Margaret E. Tahyar, Davis Polk & Wardwell LLP (Dec. 4, 2018). This article reflects the views of the author and does not necessarily reflect the views of Davis Polk & Wardwell LLP.


[1] In a companion article to be published later, I will discuss the relationship between trained lawyers and regulatory readers in the agency and corporate setting.

[2] My testimony before the Senate Banking Committee makes some suggestions for better training of the supervisory staff. Guidance, Supervisory Expectations, and the Rule of Law: How Do the Banking Agencies Regulate and Supervise Institutions?: Hearing Before the United States Senate Committee on Banking, Housing, and Urban Affairs (Apr. 30, 2019) (statement of Margaret E. Tahyar).

[3] A recent memo written by two former Federal Reserve staffers has pointed out that training on the legal framework has been delegated to the regions. Richard K. Kim, Patricia A. Robinson & Amanda K. Allexon, Financial Institutions Developments: Revamping the Regulatory Examination Process, Wachtell, Lipton, Rosen & Katz (Nov. 26, 2018).

[4] The banking agencies have long been understood to be monitor- or examiner-dominated in their personnel. Based on research by an academic, some of which is estimated, the Federal Reserve is 95-percent monitor staff, the OCC is 93-percent monitor staff, and the FDIC is 86-percent monitor staff. Rory Van Loo, Regulatory Monitors, 119 Columbia L. Rev. 369, 438–39 (2019). The higher proportion of lawyers at the FDIC is likely linked to its work as the deposit insurer and bank failures. There are simply not enough lawyers at the agencies, in comparison with the supervisory staff, for either deep training to have occurred or for there to be a thick enough pool of talent to deal with the many legally infused questions that must arise in the context of supervisory activities.

[5] The article is meant as a fill-in to some common gaps in the knowledge base of newly minted, digital lawyers and experienced regulatory readers that I have observed in my work as a part-time adjunct professor and regulatory lawyer. It is not meant to be an overall basic training, which is beyond the scope of this short piece.

[6] Leo E. Strine, Jr., Keynote Dialogue: “Old School” Law School’s Continuing Relevance for Business Lawyers in the New Global Economy: How a Renewed Commitment to Old School Rigor and the Law as a Professional and Academic Discipline Can Produce Better Business Lawyers, 17 Chapman L. Rev. 137, 150–51 (2013).

[7] For an excellent academic piece describing the role of supervision in the regulatory state, see Rory Van Loo, Regulatory Monitors, 119 Columbia L. Rev. 369 (2019).

[8] 12 U.S.C. § 1831p-1.

[9] Semi-Annual Testimony on the Federal Reserve’s Supervision and Regulation of the Financial System, 115 Cong. 86 (2018) (statement of Randal K. Quarles, Vice Chairman for Supervision). “Congress shall make no law . . . abridging the freedom of speech . . . or the right of the people . . . to petition the government for a redress of grievances.” U.S. Const. amend. I.

[10] There are also sometimes nonpublic memoranda of understanding, board resolutions, and agreements under section 4(m) of the BHCA that would govern the behavior of a banking organization but which remain confidential supervisory information.

[11] Speeches and papers by individual agency principals or staff or congressional testimony can also inform a legal interpretation but must be treated with caution. They are not legally binding, and they may reflect a political agenda, the need for diplomatic silences in a certain political moment, or may not reflect the views of the agency as a whole, as agency principals and staff so often appropriately tell us. On the other hand, they may indeed reflect a considered legal interpretation. In my years of teaching, one of the clues that law schools are not yet effective in teaching how to interpret the legal framework of the regulatory state is the tendency of law students to be too credulous in their willingness to suspend disbelief around speeches and testimony. Read and interpret with caution.

[12] There are also many open questions at the moment about which guidance is effective if it falls into the category of guidance that ought to have been sent to Congress under the Congressional Review Act but was not.

[13] 12 U.S.C. § 1831p-1.

[14] One side effect of relying too heavily on regulatory readers, combined with checklist spreadsheets, is that banking organizations are sometimes pushed to do more than necessary because the nuances of guidance are lost.

[15] See Semi-Annual Testimony on the Federal Reserve’s Supervision and Regulation of the Financial System, 115 Cong. 86 (2018) (statement of Randal K. Quarles, Vice Chairman for Supervision) (“And with respect to our guidance, I think that we can be [more accountable for guidance] . . . , which sometimes in the past—that is less than the case of the recent past, but sometimes in the past has—has just gone out to the examiners and the banks.”).

[16] This lack of vetting is likely the result of a shortage of lawyers on the staffs of the agencies as compared to their supervisory staffs. See Rory Van Loo, Regulatory Monitors, 119 Columbia L. Rev. 369, 438–39 (2019) (Lawyers make up 7 percent, 14 percent, and 5 percent of the staffs of the OCC, FDIC, and Federal Reserve, respectively).

[17] MRAs are “Matters Requiring Attention,” and MRIAs are “Matters Requiring Immediate Attention.” They are nonpublic supervisory findings that arise from examinations. Some of them will be legally infused (for example, those that arise from compliance-with-law examinations), but many will not be (for example, those that arise from credit quality concerns).

[18] My testimony before the Senate Banking Committee includes further discussion of the increasing scope of guidance and secret lore. Guidance, Supervisory Expectations, and the Rule of Law: How Do the Banking Agencies Regulate and Supervise Institutions?: Hearing Before the United States Senate Committee on Banking, Housing, and Urban Affairs (April 30, 2019) (statement of Margaret E. Tahyar).

[19] The best short treatment in banking law is the American Bar Association published book, The Keys to Banking Law: A Handbook for Lawyers (Second Edition) by Karol K. Sparks, which has a handy key for which statutes and regulations apply to which agency and lists the applicable statutes. Of course, I cannot also help but plug Financial Regulation: Law and Policy (Second Edition 2018), a textbook that I co-wrote with Michael Barr and Howell Jackson. It has been deliberately written for both law students and regulatory readers.

[20] For example, the Volcker rule statute on the FDIC website references some key definitions that appear in other statutes that do not appear on the FDIC website.

[21] Guidance on Compliance with the Congressional Review Act, M-19-14, Office of Management and Budget (April 11, 2019).

[22] The author, having lived through the implementation of the Volcker Rule (statute and regulations, together) is immensely grateful that the Federal Reserve has a separate topic heading on its website for its supervisory guidance under the Volcker Rule and uses it often. Given how the Volcker Rule developed, it is completely understandable. The point here, however, is that the lack of attention to the hierarchy of the legal framework is a structural problem on the agency websites and leads to confusion among regulatory readers and the digitally native lawyers.

[23] The Economic Growth, Regulatory Relief, and Consumer Protection Act of 2018, Pub. L. No. 115-174.

[24] Banking organizations are also subject to state laws in various ways. A state-chartered bank is governed by the state law of its chartering authority, but even national banks are subject to many state laws. State trust law, for example, is embedded into the trust powers of national banks. State law is also applicable under many consumer protection statutes.

[25] See, e.g., Request for Information on FDIC Communication and Transparency, 83 Fed. Reg. 50,369 (Oct. 5, 2018).

[26] Larry M. Eig, Statutory Interpretation: General Principles and Recent Trends, The Congressional Research Service (Sept. 24, 2014). See also Antonin Scalia & Bryan A. Garner, Reading Law: The Interpretation of Legal Texts (2012); William Eskridge, Legislation and Statutory Interpretation (2007).

[27] Chevron U.S.A., Inc. v. NRDC, 467 U.S. 837 (1984). With changes in the Supreme Court, the Chevron doctrine is coming under question and may change.

[28] See Skidmore v. Swift & Co., 323 U.S. 123 (1994).

[29] See Moskal v. United States, 498 U.S. 103, 108 (1990) (“In determining the scope of a statute, we look first to its language, giving the words used their ordinary meaning” (internal quotations omitted)).

[30] There is also settled law via judicial interpretation where the plain meaning of the text is not enough.

[31] My assertion is not that they are perfectly clear, but that many are clear enough and could soon be automated or partly automated.

[32] See, e.g., 15 U.S.C. § 45.

[33] Larry M. Eig, Statutory Interpretation: General Principles and Recent Trends, The Congressional Research Service (Sept. 24, 2014). See also, Antonin Scalia & Bryan A. Garner, Reading Law: The Interpretation of Legal Texts (2012); William Eskridge, Legislation and Statutory Interpretation (2007).

[34] The Volcker rule regulations are an example. The concept of “debt previously contracted” appears in the National Bank Act and has a long history of public written interpretation by the OCC and, to a lesser extent, the Federal Reserve. It is not defined in the Volcker Rule regulations. Likewise, the term “investment adviser” appears in the Volcker Rule regulations. It is defined in the 1940 Act, but there is no cross-reference in the Volcker Rule regulations to its similar usage. Another example is the SEC’s proposed rules for segregation of collateral for security-based swaps. Although the proposed regulations for segregation will contain some of the technical segregation requirements, the basic requirements are found only in the Exchange Act, including for example, a reporting requirement that is mentioned nowhere in the proposed regulations.

[35] “Where general words follow an enumeration of specific items, the general words are read as applying only to other items akin to those specifically enumerated.” Harrison v. PPG Indus., Inc., 446 U.S. 578, 588 (1980). For example, if the term “fruit” is defined as “apples, bananas, oranges, or similar foods,” one could reasonably consider pears a fruit that is a “similar food” but not pizza. The question of whether a tomato, which scientists classify as a fruit but most people view as a vegetable, would fall within the “or similar foods” category would depend upon the overall context and intent.

[36] United Savings Ass’n v. Timbers of Inwood Forest Associates, 484 U.S. 365, 371 (1988) (citations omitted).

[37] PowerPoint, with its ability to communicate with visual tools, is a wonderful medium. Davis Polk’s Financial Institutions Group uses it frequently.

[38] Chevron U.S.A., Inc. v. NRDC, 467 U.S. 837 (1984); Christensen v. Harris County, 529 U.S. 576 (2000); United States v. Mead Corp., 533 U.S. 218 (2001).

[39] Auer v. Robbins, 519 U.S. 452, 461 (1997) (quoting Bowles v. Seminole Rock & Sand Co., 325 U.S. 410, 414 (1945)).

[40] Skidmore v. Swift & Co., 323 U.S. 134 (1944).

[41] There still exists a wide realm of secret lore and, as I have argued elsewhere, too wide a realm of confidential supervisory information. Margaret E. Tahyar, Are Banking Regulators Special? (Jan. 1, 2018); see also, Guidance, Supervisory Expectations, and the Rule of Law: How Do the Banking Agencies Regulate and Supervise Institutions?: Hearing Before the United States Senate Committee on Banking, Housing, and Urban Affairs (April 30, 2019) (statement of Margaret E. Tahyar).

Cashing In on Cannabis: Current Issues in Financing, Operations, Banking, and Regulations in the Cannabis Industry, and a Comparative Analysis of the U.S. and Canadian Landscapes

The laws impacting cannabis and marijuana-related businesses (MRBs) have been an evolving landscape in both the United States and Canada. The U.S. landscape for MRBs has been difficult to navigate in that there are a number of inconsistencies between federal and state laws that make it increasingly difficult for stakeholders in MRBs to determine what is legal. Twenty-nine states plus the District of Columbia have legalized marijuana for medical purposes; six states have legalized marijuana for recreational use; and Maine and Massachusetts have approved legalization measures that have not yet taken effect.

Under the Controlled Substances Act (CSA), U.S. federal law prohibits the manufacture, possession, or use of marijuana for any purpose, even in states where recreational or medical marijuana sales are legal. The Money Laundering Control Act under U.S. federal law also prohibits knowingly conducting a financial transaction that involves the proceeds of unlawful activity, which includes violations of narcotics laws. However, there is an exclusion from violation of the CSA where the underlying activity is not an offense in the foreign country.

Recent U.S. laws are giving hope to the cannabis industry that the tide in the United States toward MRBs is changing. On December 12, 2018, the U.S. Congress passed the Agriculture Improvement Act of 2018 (also called the Farm Bill). The Farm Bill finally makes a distinction between hemp and other cannabis plants, and makes “industrial hemp” exempt from the CSA, which essentially means hemp is legal with restrictions. The Farm Bill also allows for interstate sales of hemp products. In March 2019, the House Financial Services Committee voted to approve the Secure and Faire Enforcement (SAFE) Banking Act, which has 152 cosponsors, twelve of which are Republicans. The SAFE Act would permit MRBs to access banking services by protecting banks and other financial institutions from federal prosecution when working with MRBs that are operating in compliance with state laws. The law would also provide safe haven for ancillary businesses that work with MRBs from being charged with money laundering and other financial crimes. The next step is for the SAFE Act to go to the U.S. Senate.

Financial institutions in the United States are grappling to obtain a clear understanding of what activities they may currently undertake vis-à-vis marijuana-related businesses. The central question is, what kind of activity by a financial institution would constitute a violation of the CSA and the Money Laundering Control Act? Based on the exclusion from the CSA discussed above, many financial institutions have been able to get comfortable with providing financial services to an MRB located in a jurisdiction where marijuana is legal, where their operations are solely in that country. Even where it is legally permissible, financial institutions often must also deal with certain ethical or reputational risk issues, given the U.S. federal law prohibition and the prohibition under laws around the world.

There are also questions without clear answers around what types of products and services a financial institution can provide a company that derives revenue from an MRB and how far down the chain of suppliers to and service companies for MRBs also may be prohibited from dealing with financial institutions. For example, will a financial institution bank with a state or municipality that derives revenue from marijuana-related businesses, or an accountant who does the taxes of MRBs? Due to this confusing and contradictory environment in the United States, the majority of MRBs have no access to services of financial institutions, such as obtaining loans, opening bank accounts, accepting credit and debit cards, and using electronic payroll services.

In contrast, Canada became the first major world economy to legalize recreational marijuana in October of 2018. The Cannabis Act and accompanying regulations in Canada establish a licensing regime governing cultivation, processing, testing, drug products, and research. There are strict rules governing operations of cannabis businesses in Canada, and each province creates its own regulatory regime governing MRBs. Certain provinces permit privately owned stores and online sales (Saskatchewan and Manitoba); some permit privately owned stores with publicly managed online sales (Alberta, Ontario); others allow both private and publicly owned stores (British Columbia, Newfoundland, Yukon, and Nunavut); and the largest subset permit only publicly owned stores (Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and the Northwest Territories).

Companies in Canada are certainly accessing the financial markets. Canopy Growth Corporation, the world’s largest legal cannabis company by market share and also publicly traded on the New York Stock Exchange, recently closed the second syndicated financing of a cannabis company. Cannabis businesses have grown at record speed as an industry in Canada—Canopy Growth Corporation grew from 700 to 2,700 employees in less than a year. Canopy Growth Corporation also exports overseas, recently obtained a license to produce hemp in New York State, and is moving toward increased international operations.

Businesses in the United States and Canada have varied experiences in starting up and operating MRBs; however, generally there are far less rules and regulations on MRBs in Canada. The operational barriers for MRBs in the United States range from difficulty leasing property to inability to access the banking market to struggling to find investors willing to go into the space given the complicated legal environment, all of which impact growth potential. Fortunately, certain credit unions have opened their doors, and now bank MRBs and, accordingly, some businesses have been able to obtain financing and other traditional banking services. However, the majority of owners of MRBs are forced to operate cash-only businesses, which makes them targets for crime. As a result of all of these factors, some MRBs are going to Canada for investment, and MRBs also understand that they must own properties where they operate their businesses because they cannot risk leasing issues.

MRBs in the United States have been waiting for the financial markets to allow them to access traditional banking services and wider investment options, such as those available in Canada. New laws, such as the Farm Bill and the Safe Act, provide hope that real cannabis reform in the United States may be entering a new era.


The thoughts and opinions in this article do not reflect the any positions taken by MUFG Union Bank, N.A.

Diversity Jurisdiction Involving an LLC: Member Citizenship Is Key

Why LLCs Can Be Problematic for Removal Based on Diversity Jurisdiction

When a party wants to remove a case based on federal diversity jurisdiction, 28 U.S.C. § 1332 requires that: (1) the amount in controversy exceeds $75,000; and (2) the parties’ citizenship is completely diverse (i.e., no plaintiff is a citizen of any state where a defendant is a citizen). The party removing a case to federal court has the burden to demonstrate diversity of citizenship.

The burden to prove complete diversity may become complicated when an LLC is a party. To determine the citizenship of an LLC (or other unincorporated entity), a party must look to the citizenship of each member of the LLC. LLC member information and/or citizenship often is not set forth in initial pleadings, however. To make matters more complicated, this information may also not be publicly available. Therefore, a removing party is often faced with the prospect of filing removal papers without complete knowledge of the citizenship and diversity of the other parties, even though it is the removing party’s duty to demonstrate complete diversity.

Steps You Can Take in Your Removal Papers

There are three main steps you can take to demonstrate to the court that you have performed due diligence and attempted to discern the LLC members and their citizenship.

Step 1: Reach Out to Opposing Counsel

When you receive the initial pleadings, and they do not allege LLC members or their citizenship, the first thing you can do is reach out to opposing counsel. You can send a quick e-mail that requests information about each LLC member and their citizenship.

You might not receive a response to this e-mail or might not receive a complete response within the timeframe you have allotted prior to the removal deadline, but this demonstrates to the court that you reached out to opposing counsel and sought this information, and it was not provided to you prior to removal.

Step 2: Research Publicly Available Information

Next, you should conduct a wide search of publicly available information and include a summary of this research in your removal papers. For example, you might be able to locate the Articles of Organization for the LLC. The Articles of Organization might not list the members of the LLC, but you can attach that to an affidavit with your removal papers to demonstrate that you have looked at all the publicly available information you could find and still could not determine the member information.

Step 3: Plead “Upon Information and Belief”

In your removal papers, after the above background research, you can now allege that “upon information and belief,” the LLC members are not citizens of the states in which the removing party is a citizen. Given that it is the removing party’s duty to demonstrate citizenship, and you still do not know the members or their citizenship for certain, this will at least demonstrate to the court that you have done all you could to locate the LLC members’ citizenship prior to removal.

Lastly, this is an area of law that is ever-changing. It is always good to perform an updated search on this issue in case there is a more specific approach preferred in your jurisdiction.

The Sole Member’s Death: A Modest Proposal

The single member limited liability company (SMLLC) is highly useful but hardly simple. State law and tax treatment render it sometimes “regarded” (but not always) and sometimes disregarded (but not always), all of which lead to some unusual results.

When first authorized about 30 years ago, LLCs, like partnerships, were designed to have two or more members. The “pick your partner” principle of partnership law became part of an LLC’s DNA. This prevents a member, either during lifetime or at death, from forcing an unadmitted and perhaps undesirable member on those who remain or survive. When state statutes were subsequently amended to authorize SMLLCs, followed by the “check the box” regulations, the “pick-your-partner” principle adhered. As noted in the dissent in Olmsted v. FTC, a case involving the rights of a creditor of a sole member, when legislatures amended their LLC statutes to permit SMLLCs, they did not contemplate issues that would arise from application to SMLLCs of statutory sections designed for those with more than one member. The default rule when a sole member dies without providing for that inevitable event is another place where “pick-your-partner” protection is inappropriate.

In both a multimember and SMLLC, when a (or the) member dies, the deceased is dissociated. Without provision in an operating agreement addressing death, the decedent’s interest divides. In a multimember LLC, the economic rights pass to the decedent’s estate, but the decedent’s management rights devolve on the surviving members who are thereby protected from unadmitted heirs participating in management.

Absent provision in an operating agreement, when a sole (or last surviving) member dies, the membership rights also divide with the economic rights passing to the decedent’s estate. Although there are no surviving members to protect, the authority to manage goes into what might be described as a “suspended state.” Uncertainty ensues. The governing statute may provide for a 90 day or other period within which the decedent’s estate may designate a successor member who must then agree to assume that role. If no designation is made and the statutory period expires, the LLC “automatically” dissolves, which may not be a desirable outcome. Meanwhile, the business is like a rudderless ship. Who has the authority to collect the receivables, carry out the LLCs contracts, and deal with employee issues?

Is it reasonable to assume that the decedent’s estate will timely designate a successor to manage the business? The Will must be found, submitted to probate, and perhaps be subject to a Will contest. If there is no Will, uncertainties inherent in the law of intestate succession may arise. In either case, an executor or administrator may not be timely appointed, may not know or be advised of the need to make the designation, or may fail to act timely to designate a person or entity willing to accept the responsibility of a successor member.

The importance of a timely election was illustrated by a case involving a multimember LLC where the operating agreement provided that unless the surviving members elected to continue the LLC within 90 days of a member’s death, the LLC would dissolve. The issue was whether the alleged election to continue had been made timely. If the LLC had dissolved, a member’s judgment creditor would be able to collect from the member or member’s estate, but if the LLC has been timely continued, the judgment creditor would be limited to a charging order against the LLC.

Contrast these issues with what follows the death of a sole shareholder. The shareholder’s entire bundle of rights in the shares pass to the estate. The corporation does not dissolve automatically after a fixed time. There is no doubt what becomes the immediate successor shareholder. If the sole shareholder had been a sole director, the estate can “elect” a new director. If the corporation is governed by a board of directors, the board continues to operate the business subject to the estate’s rights as shareholder.

Some business people form SMLLCs without the benefit of counsel; some engage counsel who are not business lawyers; and some, when advised to adopt an operating agreement to avoid the default rule, are pennywise and pound foolish. Whether the member’s failure to provide for succession results from ignorance or refusal to follow sound advice, there appears to be no reason why the entire bundle of rights in the 100-percent LLC interest held by a sole member, like the entire bundle of rights in all of the corporation’s issued and outstanding shares held by a sole shareholder, should not pass to the estate. The distinction between economic and management rights in the SMLLC is an unnecessary trap for the unwary.

OFAC’s Recent Enforcement Actions Identify Key Trends and Offer Valuable Takeaways

The U.S. Department of the Treasury’s Office of Foreign Asset Control (OFAC) accelerated its enforcement in the first quarter of 2019. OFAC announced 13 penalties or settlements, nearly doubling the count for the entirety of 2018.[1] Although the facts of each resolution are unique, a few key trends and takeaways should be noted.

Training and Oversight at Foreign Subsidiaries Is Critical

Recent resolutions reflect the compliance risk that foreign subsidiaries present, particularly when they are newly acquired. Kollmorgen Corporation’s resolution, for instance, reflects the challenges of integrating foreign subsidiaries into a culture of compliance.[2] In the process of acquiring a Turkish company in 2013, Kollmorgen learned that the company had been conducting business with Iranian entities.[3] Kollmorgen laudably took a number of steps in response to learning this information, including circulating an Iran sanctions memorandum among the subsidiary’s employees, conducting in-person trainings on its Iran sanctions compliance policies, requiring the subsidiary’s management to periodically certify its cessation of prohibited operations, and establishing a whistleblower hotline.[4]

Despite these efforts, the subsidiary continued to engage in business with Iranian entities.[5] To conceal its conduct, the subsidiary’s management repeatedly provided fraudulent certifications, falsified corporate records otherwise evidencing prohibited dealings, and threatened to fire employees refusing to travel to Iran to conduct business on its behalf.[6] Kollmorgen discovered the violations in late 2015 when one of the subsidiary’s employees filed an internal complaint via the company’s whistleblower hotline.[7] Upon learning that the conduct in Iran persisted, Kollmorgen immediately hired outside counsel to investigate and ultimately filed a voluntary self-disclosure with OFAC.[8] Following its investigation, Kollmorgen upgraded its existing compliance program, improving compliance training, implementing preapproval for all foreign after-sales service trips, and requiring the subsidiary to inform major customers of its ban on business with Iranian entities.[9] Kollmorgen terminated responsible management and paid a civil penalty of $13,381 to OFAC.[10]

Kollmorgen illustrates how difficult it can be to institute a culture of compliance at a foreign subsidiary, particularly one that is relatively new to the requirements of U.S. law. Kollmorgen took a number of positive steps at the time of acquisition to promote compliance, but after uncovering violations, it went further by implementing continuous sanctions audits of its subsidiary and reviewing the latter’s customer databases for relationships with sanctioned countries and entities.

Although a company should tailor its compliance program to its unique risks and needs, fundamental elements may include:

  • providing in-person compliance training delivered in multiple forms;
  • providing bespoke training for new employees and regular refreshers for current employees;
  • tasking senior compliance officers and local compliance personnel with identifying unique, on-the-ground risks;
  • reviewing trade compliance policies and procedures with local compliance managers;
  • establishing a whistleblower hotline and emphasizing obligations to report any and all violations;
  • regularly circulating memoranda informing employees of relevant U.S. sanctions and export obligations;
  • conducting reviews of foreign subsidiaries’ customer databases for business conducted with sanctioned countries or entities;
  • applying controls blocking sanctioned entities from making orders or requesting services;
  • requiring foreign subsidiaries’ customers to abide by terms and conditions prohibiting the resale of products, directly or indirectly, to sanctioned countries;
  • auditing foreign subsidiaries’ transactions; and
  • requiring foreign subsidiaries’ senior management to certify sanctions compliance.

Know Your Supplier

Although “know your customer” may spring to mind in compliance discussions, “know your supplier” applied with equal force in recent resolutions. Multiple resolutions saw companies penalized for sanctions violations that occurred when companies acquired raw materials or supplies. ZAG IP, LLC’s (ZAG) resolution illustrates this risk.[11] In 2014, ZAG sought to purchase 400,000 metric tons of cement clinker from an Indian supplier.[12] Before shipment, though, the Indian supplier informed ZAG that it had insufficient cement clinker on hand due to technical complications.[13] Looking to mitigate, ZAG’s managing director identified a trading company based in the United Arab Emirates capable of providing alternative Iranian-origin clinker.[14] Relying on this company’s misrepresentation as to the inapplicability of U.S. sanctions, ZAG purchased the clinker, knowing that the goods were produced by an Iranian supplier and shipped from Iran.[15] ZAG ultimately had to pay a civil penalty of $506,250 to settle with OFAC.[16]

Although ZAG involved violations that occurred within a relatively short timeframe, California-based e.l.f. Cosmetics (ELF) suffered from an ongoing supply chain issue.[17] ELF imported 156 shipments of false eyelashes containing North Korean-sourced materials over the course of five years from two China-based suppliers.[18] The shipments totaled $4,427,019.[19] ELF’s compliance program, which focused on quality control rather than sanctions compliance, failed to reveal that 80 percent of the false eyelash kits contained materials from North Korea.[20] Ultimately, ELF paid $996,080 to settle potential civil liability.[21]

Following this settlement, ELF implemented an improved compliance program.[22] Many of the components of its program are listed below, alongside additional elements recommended for all U.S. companies that obtain raw materials or supplies from foreign entities:

  • implement supply chain audits that verify the country of origin for goods and services used in imported products;
  • audit payment information related to production materials and review supplier bank statements;
  • require suppliers to certify compliance with all U.S. export controls and trade sanctions;
  • provide mandatory training for those who interact with foreign suppliers; and
  • implement measures to block payments from or to countries subject to U.S. sanctions laws and regulations.

Even an Imperfect Compliance Program Can Limit Exposure

A number of resolutions from the first quarter of 2019 describe violations that occurred despite substantial compliance efforts. These violations do not mean, however, that such efforts were for naught or that companies should not invest in compliance. In some of these resolutions, companies detected illegality relatively soon after it commenced—a result that usually occurs only when some degree of controls are in place. Early detection allows companies to limit the scope of potential violations. The ability to argue that a compliance program was well-founded despite a violation is also important because OFAC can consider the extent of existing compliance programs in determining penalties within a calculated range.

Kollmorgen, whose settlement is described above, serves as a case in point.[23] It adopted numerous pre- and post-acquisition compliance measures intended to ensure that its new subsidiary complied with U.S. sanctions law.[24] Kollmorgen’s efforts were defeated only because employees at its foreign subsidiary intentionally worked toward their circumvention.[25] The scheme was ultimately detected, however, thanks to a whistleblower program that Kollmorgen implemented precisely to address such a situation.[26] When the conduct was discovered, Kollmorgen quickly took steps to try to prevent it from recurring. Kollmorgen terminated responsible management, implemented new compliance training, required preapproval for all foreign after-sales service trips, and obliged its foreign subsidiary to inform its major customers of its ban on any dealings with Iranian entities.[27] The statutory maximum penalty for the violations was $1.5 million, and the base civil penalty would have been $750,000 if OFAC had determined the case to be egregious.[28] Yet OFAC imposed a penalty of just $13,381, citing a number of factors in support of the resolution, including “Kollmorgen’s extensive preventative and remedial conduct.”[29] Resolutions such as this typify the likely material benefit accruing to companies that invest in compliance.

Conclusion

The first quarter of 2019 saw an uptick in the number of enforcement actions, which involved both financial and nonfinancial institutions. Companies should heed OFAC’s renewed enforcement push and analyze the trend lines to determine where enforcement risks lie. These recent resolutions should remind companies to consider the training and oversight necessary to manage employees at foreign subsidiaries, the risk presented by suppliers, and the benefits of a robust compliance program—even when violations occur.


[1] See Resource Center: Civil Penalties and Enforcement Information, U.S. Dep’t Treasury (Apr. 25, 2019).

[2] See OFAC, Kollmorgen Corporation Settles Potential Civil Liability for Apparent Violations of the Iranian Transactions and Sanctions Regulations, U.S. Dep’t Treasury (Feb. 7, 2019) [hereinafter Kollmorgen settlement].

[3] Id. at 1.

[4] Id. at 1-2.

[5] Id. at 2.

[6] Id.

[7] Id.

[8] Kollmorgen settlement, supra note 2, at 2.

[9] Id. at 3.

[10] Id. at 1, 3.

[11] OFAC, ZAG IP, LLC Settles Potential Civil Liability for Apparent Violations of the Iranian Transactions and Sanctions Regulations, U.S. Dep’t Treasury (Feb. 21, 2019).

[12] Id. at 1.

[13] Id.

[14] Id.

[15] Id. at 1-2.

[16] Id. at 1.

[17] OFAC, e.l.f. Cosmetics, Inc. Settles Potential Civil Liability for Apparent Violations of the North Korea Sanctions Regulations, U.S. Dep’t Treasury (Jan. 31, 2019) [hereinafter ELF settlement].

[18] Id. at 1.

[19] Id.

[20] Id.

[21] Id.

[22] ELF settlement, supra note 17, at 2.

[23] See Kollmorgen settlement, supra note 2.

[24] Id. at 1.

[25] Id. at 2.

[26] Id.

[27] Id. at 3.

[28] Kollmorgen settlement, supra note 2, at 3.

[29] Id.

New York DFS Unveils Two New Divisions Focused on Consumer Protection, Financial Enforcement, and Cybersecurity

New York State’s Department of Financial Services (DFS) recently unveiled two new divisions with broad enforcement authority focused on consumer protection, financial enforcement, and cybersecurity. Financial service providers should take note as New York and other states continue to shore up their enforcement capabilities.

Consumer Protection and Financial Enforcement

The highly touted Consumer Protection and Financial Enforcement (CPFE) division of the DFS was launched on April 29, 2019. The CPFE’s debut marks the latest DFS action to solidify the department’s position as “a leader in financial services regulation.”

Heralded by Superintendent Linda Lacewell as a “powerhouse,” the CPFE is tasked with broad responsibility, specifically: (1) protecting and educating consumers; (2) combating consumer fraud; (3) ensuring that DFS-regulated entities serve the public in compliance with state and federal law; (4) developing investigative leads and intelligence in the banking, insurance, and financial services arenas, with a particular focus on cybersecurity events; and (5) developing and directing supervisory, regulatory, and enforcement policy regarding financial crimes.

The department created its new mega group by merging its enforcement operation with the division that conducts DFS’s civil and criminal investigations (formerly known as the Financial Frauds and Consumer Protection, or FFCP). The CPFE’s creation follows DFS’s pronouncement last year that it was prepared to step in to “fill voids” in areas where consumer and market protections are rolled back at the federal level. The announcement also follows the news that the Consumer Finance Protection Bureau (CFPB) will adjust its focus from enforcement to “preventing harm.” The CFPB’s shift in approach was announced by Kathleen L. Kraninger during her first policy address as the CFPB’s new director on April 17, 2019. Director Kraninger expressed the “hope that our emphasis on prevention will mean that we need our enforcement tool less often.”

The CPFE division will be headed by Katherine A. Lemire, who is expected to draw on her decade of prosecutorial experience at the federal (Assistant U.S. Attorney in the Southern District of New York) and state (Assistant District Attorney in the New York County District Attorney’s Office) levels. During her time in the Manhattan U.S. Attorney’s office, Ms. Lemire’s work included the prosecution of disgraced political donor Norman Hsu—sentenced to over 24 years in prison—and the corruption conviction of City Council Member Miguel Martinez. Referred to by the NY Daily News as a “legal Howitzer,” Ms. Lemire also served as special counsel to Raymond Kelly, former commissioner of the New York Police Department.

Upon entering the private sector, Ms. Lemire founded an international compliance and investigative services firm. As part of a 2017 roundtable discussion on “How to Conduct Internal Investigations Efficiently and Effectively,” the new CPFE head shared the following insights on effectively working with government investigators to “narrow the scope” of subpoena requests in order to minimize client costs and business disruption:

Remember that prosecutors are people too . . . they can be reasonable. If confronted with a very broad subpoena seeking, for example, a large swath of documents over the course of years, it may make sense to call the prosecutor and find out whether you may narrow the scope of responsive documents. Often, prosecutors will provide specifics regarding the target of the investigation, and work with you to produce documents in a time-efficient manner. Prosecutors typically have investigative priorities, and if you can provide a proposed schedule for document/materials production, they will often work with you so that they can get what they need the most in a rapid fashion. Relatedly, you may be able to spare yourself producing materials that are not within the actual scope of materials needed. While they are the “expert” in the investigation, you are the “expert” in your business—prosecutors may be asking for materials they do not actually need, and with some education from you, you may be able to narrow the scope of the investigation.

The unveiling of its new “mini CFPB” marks yet another recent DFS milestone, highlights of which include over $3billion in fines imposed as a result of investigations into foreign exchange trade rigging and the issuance of “whistleblower” guidance to all DFS-regulated entities. The whistleblower guidance is especially significant in light of the department’s position that “a robust whistleblowing program is an essential element of a comprehensive compliance program for regulated financial service companies.” In addition, although not intended to provide a “one size fits all” model, the guidance sets forth 10 “important principles and practices” of an “effective whistleblowing program”:

  • Whistleblower reporting channels that are independent, well-publicized, easy to access, and consistent;
  • Strong protections to guard whistleblower anonymity;
  • Procedures to identify and manage potential conflicts of interest;
  • Adequate staff training on how to receive and act upon whistleblower complaints, as well as manage investigations, referrals, and escalations;
  • Procedures to investigate allegations of wrongdoing;
  • Procedures to ensure valid complaints are followed-up appropriately;
  • Protections against whistleblower retaliation;
  • Confidential process;
  • Appropriate internal and external oversight of the whistleblowing function;
  • Culture of top-down support for the whistleblowing function.

Cybersecurity

On May 22, 2019, the department launched a new Cybersecurity division, advertised as the “first of its kind at a banking or insurance regulator,” which will focus on “protecting consumers and industries from cyber threats.” The emergence of DFS’s new Cybersecurity division follows the department’s signature enactment, its 2018 cybersecurity law (23 NYCRR 500) upon which the Federal Trade Commission has “primarily based” its latest proposed information security program requirements. See 16 C.F.R. pt. 314: Standards for Safeguarding Customer Information; Request for Public Comment. The new division’s emergence “builds upon DFS’ nation-leading efforts to protect consumers and financial markers from cyberattacks” and also follows the March 1, 2019 deadline by which all DFS-regulated institutions were required to submit comprehensive risk-based cybersecurity programs for protecting consumers’ private data.

Justin Herring will head the new Cybersecurity division, joining DFS from the New Jersey U.S. Attorney’s Office, where he served as chief of the Cyber Crimes Unit and also worked as a member of the U.S. Attorney’s Economic Crimes Unit. The DFS signaled its intention to continue its efforts to combat cyber crime by “hiring additional experts as necessary,” in addition to utilizing and developing its personnel’s existing subject-matter expertise.

According to the DFS announcement, the role of the new cybersecurity division will be to “enforce the Department’s cybersecurity regulations, advise on cybersecurity examinations, issue guidance on DFS’ cybersecurity regulations, and conduct cyber-related investigations in coordination with the Consumer Protection and Enforcement Division.”

Kentucky Supreme Court Strikes Down Waiver of Claims Between Child and For-Profit Business

Recently, the Kentucky Supreme Court issued an opinion addressing whether a waiver signed by a parent on behalf of a minor child is enforceable. Restricting its analysis to a situation in which the party seeking the waiver is a for-profit business enterprise, the court answered “no.” In Re: Miller v. House of Boom Kentucky, LLC, ___ S.W.3d ___, No. 2018-SC-000625-CL, 2019 WL 2462697 (Ky. June 13, 2019).

The House of Boom Kentucky, LLC is described as a “for-profit trampoline park” in Louisville. In August 2015, Kathy Miller, on behalf of her 11-year-old daughter E.M. and several of her friends, purchased tickets for House of Boom. Before purchasing those tickets, Kathy agreed to an extensive waiver of any claims that might be made by either herself or her minor children/wards that might arise “as a result of participating in any of the ACTIVITIES in or about the premises.” E.M. was injured at the House of Boom when “another girl jumped off a three-foot ledge and landed on E.M’s ankle, causing it to break.” Kathy Miller then brought suit against House of Boom, and it moved for summary judgment on the basis of the waiver. That action was pending in the Federal District Court for the Western District of Kentucky, and it asked the Kentucky Supreme Court for clarification on Kentucky law as to the validity of the waiver. Specifically, the Kentucky Supreme Court considered:

[W]hether a parent has the authority to sign a pre-injury exculpatory agreement on behalf of her child, thus terminating the child’s potential right to compensation for an injury occurring while participating in activities sponsored by a for-profit company.

The court answered “no.” Reviewing Kentucky law, including a case from 1905, the court found the general rule of Kentucky to be that, absent the appointment as a guardian by the district court, a parent does not in that capacity have the right to on behalf of a minor child waive a minor child’s right to recover for an injury. Rather, although by statute parents have control over the custody, nurturing, and education of their children, those rights have “never abrogated the traditional common law view that parents have no authority to enter into contracts on behalf of their children when dealing with a child’s property rights, prior to being appointed guardian by a district court.”

Shifting the risk to the for-profit venture, the Kentucky Supreme Court wrote that:

A commercial entity has the ability to purchase insurance and spread the cost between its customers. It also has the ability to train its employees and inspect the business for unsafe conditions. A child has no similar ability to protect himself from the negligence of others within the confines of a commercial establishment.

The court went on to note that, if a waiver were enforceable, the venture would have little incentive to take all reasonable safety precautions.

The court went out of its way to note that its opinion is restricted to for-profit ventures. In a footnote, it observed, “While a slight majority of jurisdictions support enforceability in the context of a non-profit recreational activity, non-profits and volunteer youth sports raise different public policy concerns which we need not address in this opinion today.” As such, although this opinion is not directly applicable to nonprofit ventures, the court has not indicated whether and to what degree it would, with respect to those activities, adopt a different rule.

Those running entertainment and other venues will still want to seek injury waivers. There is nothing about this decision that limits the effectiveness of a waiver executed by an adult. Likewise, the waiver may cut off certain claims that a parent might make in connection with a child’s injury. Just be aware that a waiver executed on behalf of a child will not be effective to protect against all claims.

Drafting ADR Clauses for Financial, M&A, and Joint Venture Disputes

Many enterprises and lawyers that handle financial, M&A, and joint venture transactions are now turning to alternative dispute resolution (ADR) processes as an effective way to resolve disputes. ADR institutions have seen a significant increase in these types of disputes over the last few years. Unfortunately, contract drafters oftentimes fail to appreciate the nuances of ADR or the various options that should be considered at the front end for a possible dispute down the road. Business corporate lawyers should include the litigators in their firms in this drafting process because the litigators will be in charge of any form of ADR process, be it mediation or arbitration, once the deal is complete and should a dispute arise.

Furthermore, as one of the institutional ADR providers, JAMS (formerly Judicial Arbitration and Mediation Services) notes: “Planning is the key to avoiding the adverse effects of litigation. The optimal time for businesses to implement strategies for avoidance of those adverse effects is before any dispute arises.” JAMS recommends “that whenever you negotiate or enter into a contract, you should carefully consider and decide on the procedures that will govern the resolution of any disputes that may arise in the course of the contractual relationship. By doing this before any dispute arises, you avoid the difficulties of attempting to negotiate dispute resolution procedures when you are already in the midst of a substantive dispute that may have engendered a lack of trust on both sides.”

The American Arbitration Association (AAA) states: “Alternative dispute resolution (ADR) allows parties to customize their dispute resolution process. Parties can insert the standard arbitration or mediation clause in their contract and can further customize their clause with options that control for time and cost.”

A well-written dispute resolution clause is the foundation of an effective dispute resolution process, and parties who draft these agreements most likely want an efficient, meaningful, and enforceable outcome. Flawed arbitration clauses may result in court intervention if disputes arise before the appointment of an arbitrator, during the arbitration, or afterward. So how do you decide what you will need within the provision? Is a simple, standard ADR provision too little protection, and can you “over-draft” a provision? Or is there some sort of “Goldilocks” provision that delivers the “right answer” each and every time? The answers to these questions can be “yes,” “no,” “perhaps,” “often,” “occasionally,” and many more. It truly just depends.

The Standard Clause

If a dispute arises from or relates to this contract or the breach thereof, and if the dispute cannot be settled through direct discussions, the parties agree to endeavor first to settle the dispute by mediation administered by the American Arbitration Association under its Commercial Mediation Procedures before resorting to arbitration. The parties further agree that any unresolved controversy or claim arising out of or relating to this contract, or breach thereof, shall be settled by arbitration administered by the American Arbitration Association in accordance with its Commercial Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

A standard arbitration clause is often chosen and is the best choice for ease in contract drafting and negotiation. By invoking a provider’s rule set, the standard clause provides a complete set of rules and procedures and eliminates the need to spell out each contingency and procedural matter. When combined with the organization’s case management services, the clause provides a simple, time-tested means of resolving disputes that has proven highly effective in hundreds of thousands of disputes.

By providing for mediation first, the parties have an opportunity to resolve their dispute early. Although sometimes a dispute might not be “ripe” for this facilitated step, many times it can serve to dispose of smaller, less complicated disputes almost immediately or serve to narrow the issues that might then proceed to the arbitration. It can therefore eliminate the need for arbitration and/or streamline the remaining unresolved issues, resulting in greater efficiency and cost savings. Anecdotally, it is said that mediation resolves around 80-85 percent of all cases, which if true or even remotely true, could be reason enough to consider its inclusion in a dispute resolution clause.

Should mediation prove unsuccessful, arbitration is included to provide a mechanism to fully and finally resolve “any unresolved controversy or claim.” This provision allows the institution and the rule set to manage the proceedings, including (among other things) arbitrator selection and appointment, managing challenges, collecting and dispersing arbitrator compensation, and general assurance that the case will keep moving toward a speedy resolution. Once the arbitrator (or panel of three arbitrators) is in place, the standard arbitration provision provides the arbitrator(s), advocates, and the parties the most flexibility to address the specific needs of a particular dispute and then craft an appropriate process to follow through to an award.

The Custom Clause

There are as many reasons to customize a clause as there are to not customize a clause. As explained above, the standard clause relies heavily on the advocates and a thoughtful, experienced arbitrator to collaboratively create a custom process in real time. This successfully occurs frequently. Sometimes, however, parameters cannot easily be agreed to while in the thick of the dispute, or agreeable counsel may settle on a process that mirrors the courtroom (both of which can be costly and time consuming), leaving clients with sour memories and raising serious questions about inserting an ADR provision into future contracts.

Thus, the crafting begins with well intentioned, battled-scarred mindsets like, “Don’t ever let that happen again,” “It can’t take longer than 90 days,” “We need three arbitrators next time,” “Make them come to us,” “What if . . . tried this,” and “I heard from a friend that we want to include . . . .”

In most cases, customizing a clause can help streamline the dispute resolution process. However, there are times when a custom clause becomes confusing, overly burdensome, or is impossible to interpret and administer. The courts and administrative agencies are regularly faced with arbitration clauses that are problematic in some respect. Resolving ambiguous filing requirements, vague conditions precedent, or unrealistic deadlines can add to costs and delays when parties in a dispute must work with a poorly worded dispute resolution clause. “Caveat Emptor” or “What’s Good for the Goose . . .” are phrases to remember when discussing what should and/or should not be included in your next dispute resolution clause.

So Many Choices

There are many resources available to the reader when choosing options. The AAA has “developed a ClauseBuilder® online tool—a simple, self-guided process—to assist individuals and organizations in developing clear and effective arbitration and mediation agreements.” Organizations such as JAMS offer drafting guides that help avoid ambiguity when contemplating the various choices in customizing an ADR clause.

Additionally, and specifically for M&A transactions, the Business Law Section of the American Bar Association offers the Model Asset Purchase Agreement and the Model Stock Purchase Agreement with Commentary, which are available as resources for attorneys negotiating and documenting a deal. These publications include model language, commentary, and explanations of related substantive laws regarding many issues. ADR clauses and purchase price dispute resolution clauses in M&A agreements are also covered.

Many parties use a standard clause as their “foundation” and then modify it to address unique circumstances, increase process predictability, or attempt to produce a desired outcome within the process. Items that can be included in the ADR clause are:

Domestic/International Rules

Number of Arbitrators

Method of Arbitrator Selection

Arbitrator(s) Qualifications

Locale Provisions

Governing Law

Discovery

E-Discovery

Documents-Only Hearing

Duration of Arbitration Proceedings

Remedies

Forum Fees and Attorney’s Fees

Opinion Accompanying the Award

Confidentiality

Language

Nonpayment of Arbitration Expenses

Appellate Process

Although this list is long, and each item seems like a great idea to consider, the list does not include the myriad ways in which the language surrounding the concept can become lengthy and confusing to the advocates and arbitrator(s) who are bound by the ADR clause. Language can be misinterpreted, and disputes may not arise until years after the documents are signed. It is therefore important to be clear and concise where possible, but remain flexible enough to allow administrators, advocates, and arbitrators the ability to adapt quickly and adjudicate the case in an efficient manner. It is realistic to recognize that you cannot, more times than not, design the perfect ADR mousetrap. In addition, what might work (or has worked) for certain disputes in certain parts of the world may not work in others. The general goal to include an ADR clause in any contract is to create a process that is fair and effective in resolving disputes in a manner that provides all the benefits of ADR: confidentiality, efficiency, some level of autonomy in selecting mutually agreeable mediators and arbitrators, and (hopefully) a reduction of legal costs in comparison to litigation.

International Considerations

Choice of the Seat. Although the selected arbitrators are probably the single most important factor in any arbitration, in an international arbitration, the “choice of the seat” of the arbitration may be a close second. The seat (as opposed to the location(s) of the hearings) is the jurisdiction of law that governs the arbitration. The courts of the seat, applying the procedural law of the arbitration (lex arbitri), supervise the arbitration for issues ranging from determining the validity of the arbitration agreement, compelling the parties to conform to the arbitration agreement, regulating the appointment of arbitrators, handling challenges should the parties or a chosen arbitration organization fail to do so, and deciding an action to set aside an award.

The procedural law, as applied by the courts of the seat, determines to what extent the courts can and cannot interfere in the arbitration. This is different from the substantive law applied to the transaction itself. In fact, there may be multiple substantive laws involved in an international transaction (e.g., contract law, real property law, labor law, etc.).

Although it is possible to choose a seat in one jurisdiction and the procedural law of the arbitration of a separate jurisdiction, it is almost always advisable for the courts of the seat to apply their own law. Thus, the arbitration clause should clearly identify both the seat and the procedural law. For instance, the Hong Kong International Arbitration Centre (HKIAC) model clause suggests the following:

“The law of this arbitration clause shall be . . . (Hong Kong law).

The seat of arbitration shall be … (Hong Kong).”

For choosing the seat, the Chartered Institute of Arbitrators (CIArb) in London has developed a set of principles “to provide a balanced and independent basis for the assessment of existing seats and to encourage the development of new seats.”

The CIArb London Centenary Principles (or London principles) comprise of 10 elements:

  • an arbitration law providing a good framework for the process, limiting court intervention, and striking the right balance between confidentiality and transparency;
  • an independent, competent, and efficient judiciary;
  • an independent, competent legal profession with expertise in international arbitration;
  • a sound legal education system; the right to choose one’s legal representative, local or foreign;
  • ready access to the country for witnesses and counsel and a safe environment for participants and their documents;
  • good logistical support, including transcription, hearing rooms, document handling, and translation;
  • professional norms embracing a diversity of legal and cultural traditions, and ethical principles governing arbitrators and counsel;
  • well-functioning venues for hearings and other meetings;
  • adherence to treaties for the recognition and enforcement of foreign awards and arbitration agreements; and
  • immunity for arbitrators from civil liability for anything done or omitted to be done in good faith as an arbitrator.

Ad Hoc Versus Administered Arbitration. Unless the parties have experience in arbitration and can maintain a reasonable working relationship throughout the dispute, it is usually advisable to use an established arbitration organization to administer the arbitration. Not only does this free the arbitrators from the administrative tasks (such as collecting deposits and managing document flow), but it may also lend credibility to the award in the event it must be enforced in other jurisdictions, particularly those with less experience in arbitration. Ad hoc or unadministered arbitration only works if the parties and their counsel are working collaboratively toward a resolution, post-dispute.

Discovery. In polite terms, it could be said that the rest of the world is less than enchanted with U.S.-style discovery. Any attempt to include extensive discovery provisions in an international arbitration agreement is likely to be strongly resisted. The International Bar Association (IBA) has issued “Rules on the Taking of Evidence in International Arbitration,” which are a compromise between the common law and civil law approaches to the exchange of information. Although not binding rules, international arbitrators commonly refer to them for guidance even if not specified or agreed to by the parties.

Although the standard of these rules is much more restrictive than U.S. discovery (e.g., for a document to be produced, it must be “relevant to the case and material to its outcome”), note that civil law arbitrators are likely to give an even more restrictive interpretation of these rules than common law arbitrators.

Language. Finally, selecting the language of the proceedings is highly advisable. Likewise, it is advisable that all the arbitrators are fluent in that language and that relevant documents are available or produced in that language.

Sample Problem Clauses

“The parties first agree to negotiate in good faith. If unsuccessful, the parties then agree to mediation. Should mediation fail, either party may file for arbitration.”—Although admirable, leaving the resolution of future disputes to “good faith” can lead to problems—namely, if there is no good faith between the parties or counsel, arguing about whether steps precedent to others have been satisfied could be problematic, and set the case up for a fight and undue delays at the very beginning. It is more advisable to include specific timeframes when providing a “step ADR clause” so that notice and impasse can be properly evidenced when proceeding to whatever the next phase is. An example of a better step clause:

If a dispute arises out of or relates to this contract, or the breach thereof, the parties agree first to try in good faith to settle the dispute by mediation administered by the American Arbitration Association (AAA) or JAMS under its Commercial Mediation Procedures. Within 30 days after a party requests to mediate, any party may opt out of mediation by commencing binding arbitration with the AAA or JAMS in accordance with its Commercial [or other] Arbitration Rules, and judgment on the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.

“Disputes may be submitted to JAMS or the AAA . . .”—Sometimes drafters prefer one set of rules or ADR administrator over another, or a particular panel over another. Although providers’ rules are similar, they are different, and the panels’ qualifications of each are generally specific to the administrator. Be mindful of which providers have specialized panels that are relevant to the disputes that will likely arise from the contract, and how ADR providers’ rules differ.

“Three Arbitrators shall be appointed.”—To prevent the “lone ranger” or “rogue arbitrator,” parties will sometimes include a mandatory appointment of three arbitrators to preside over their arbitration, believing that three heads are better than one. Unless this language specifically defines a threshold amount in controversy that requires the appointment of three arbitrators, however, a small, less complicated case could become very expensive very quickly, unless the parties agree to waive this requirement. If an established ADR provider is named in the clause, some will have thresholds for amounts in controversy to determine how many arbitrators will be appointed (e.g., for the AAA, controversies with over $1 million in dispute shall result in the appointment of three arbitrators unless the contract provides otherwise or the parties agree post-dispute to proceed with a single arbitrator).

“Arbitrator must be a lawyer with 15 years of experience in the technology industry and must have a Master’s degree in electrical engineering, and has been an Arbitrator for at least 10 years.”—This likely came about because, in the last arbitration, the arbitrator had no substantive knowledge in the subject matter, or the “deal” was so specific that these qualifications seemed reasonable at the time. Good luck trying to find someone who has this combination and is also available! One benefit of an administered process is help with arbitrator selection, either through their own rosters, outside organizations, or a facilitated compromise to reach an acceptable exception to this overly narrow requirement.

“The parties agree to apply the Federal Rules of Civil Procedure . . .”—Overly broad discovery can easily take over an otherwise efficient process without skilled counsel and a strong arbitrator. Language included in the clause can prevent efficiency from the start. Language added such as “or at the arbitrator’s discretion” can curtail and control the scope of discovery controversies. Most rules give the arbitrator broad discretion in allowing or limiting discovery and have a rule similar to AAA Rule 22(a), which instructs the panel to manage discovery “with a view to achieving an efficient and economical resolution of the dispute . . . .” JAMS’s Comprehensive Arbitration Rule 17, governing the exchange of information, outlines the scope and deadline for parties to engage in the voluntary and informal exchange of documents, but allows the arbitrator to “modify these obligations at the Preliminary Conference.”

“Either party may elect to appeal matters of . . .”—What may sound like a good idea to protect against a “bad decision” can drive up cost and time. Arbitration is inherently final and binding. Although some providers do offer rules for limited appeals (e.g., both AAA and JAMS offer an optional arbitration appeal procedure) in recognition that clients may hesitate to agree to arbitration due to its limited grounds for overturning an award, one of the hallmark benefits of arbitration is its finality; adding an appeals process should only be included if absolutely necessary. The cost and time associated with appealing the arbitration (within the confines of the optional arbitration appeals process offered by some ADR providers and not in the courts) makes sense in only a few “bet the farm” scenarios.

An example case of a good idea gone wrong is Hall Street Associates v. Mattel Inc. (2008), where an atypical clause in an arbitration agreement stipulated that the district court could override the arbitrator’s decision if “the arbitrator’s conclusions of law are erroneous.” Under the arbitration agreement in that case, both parties agreed to resolve matters according to Federal Arbitration Act (FAA) procedures; however, the FAA had a specific list of categories to which a court could override an arbitration award (e.g., “corruption,” “fraud, “evident partiality,” “misconduct”). Cost and time did indeed increase for this dispute: the initial arbitration in favor of Mattel was reviewed by the district court, the district court found legally erroneous conclusions, the arbitrator then ruled for Hall Street (the district court affirmed), the award was appealed to the U.S. Court of Appeals for the Ninth Circuit (in favor of Mattel), and finally the U.S. Supreme Court granted certiorari. The Supreme Court affirmed (6-3) the Ninth Circuit and held that the FAA’s categories are exclusive and cannot be expanded through contractual agreement.

Conclusion

The inclusion of an ADR clause in financial, M&A, and joint venture deals is increasingly favored because it offers parties confidentiality, expediency, ability to control the selection of decision makers in future disputes, the choice to craft a dispute resolution process that makes sense for all parties who wish to avoid the vagaries and unpredictable delays of the courts in both domestic and international jurisdictions, among other myriad benefits when compared to litigation. A savvy transactional attorney who understands the nuances of when it makes sense to include a step clause (where mediation is either encouraged or required) and when to modify a clause to address a specific concern or desire of their clients has great control to mitigate exposure and possibly reduce the time and cost associated with litigation – but only if the ADR clause is drafted thoughtfully, carefully, and in consultation with an experienced litigator who shares the clients’ interests and understands their concerns and goals. Recognizing that negotiating the dispute resolution clause can have a negative impact during the formation of a new venture or a merger, the hope is that the drafters take time to understand the process of mediation and arbitration (in contrast to litigation) and how customizing an ADR clause can be greatly beneficial (or very detrimental if drafted poorly), and to consider all the resources available to craft a dispute resolution process that their clients will appreciate should the deal go south in the future.


Editing assistance provided by Edgar Gonzalez.


 

Combating Gray Market Goods: Using the ITC to Solve the Gray Market

This year marks the 10th anniversary of the ABA’s publication “Combating gray market goods,” which provided helpful insights on how to use the Lanham Act to protect clients. Since that publication, manufacturers and their distributors have continued to utilize the Lanham Act to protect against the gray market with a particular focus on enforcement at the U.S. International Trade Commission (ITC). As a result, the ITC has emerged as the go-to venue in the fight against the importation of gray-market goods, in part due to its simple in rem jurisdiction, quick schedules, ability to join many respondents, and broad exclusionary powers.

What Is the Gray Market and What Causes It?

Gray-market goods include products with genuine trademarks that are intended for sale and use in markets outside the United States but are imported and sold in the United States without the consent of the trademark owner.

Gray markets exist wherever unauthorized resellers are able to take advantage of pricing disparities and make money by importing goods from cheaper markets into more expensive markets. In our increasingly interconnected world, this kind of activity is becoming easier and more pervasive. Economic growth in less developed and less regulated markets, combined with the exponential boom in internet commerce and online marketplaces, have provided unauthorized resellers with bountiful sources of lower-priced products and open access to customers eager to buy them.

The pricing disparities that enable gray markets arise from numerous inescapable business realities. For example, local competition and currency fluctuations may serve to drive prices lower. At the same time, manufacturers in those markets may take advantage of lower labor and rent costs, fewer labor and environmental regulatory restrictions, lower costs of raw materials, lower taxes, and other considerations that may enable manufacturers to meet the need for lower prices while still maintaining profitability.

How Does the Gray Market Affect Manufacturers and Distributors?

Lost margins are often just the tip of the iceberg. A whole host of harms can follow from gray-market sales, including price erosion when customers in higher-price markets become accustomed to the presence of cheaper gray-market products. However, the effects are much broader than pricing. Products often differ in physical and nonphysical ways from market to market. When customers are initially unaware of these differences and discover them only after their purchase, manufacturers and their authorized distributors may bear the blame, albeit unfairly. For example, customers may be surprised to find that a gray-market product that they purchased has no warranty, was stored improperly, or is not entitled to important software updates. In these circumstances, customers’ dissatisfaction may result in harm to the goodwill associated with the manufacturer and its brand.

Effects of the gray market can also manifest in increased liability risk if, for example, a product recall must be issued, and gray-market customers do not receive recall notices because they did not purchase through authorized channels, or if a product fails in a safety-critical application due to the poor shipping and handling practices of unauthorized resellers. Manufacturers and their distributors also face liability risk in situations when unauthorized gray-market products have labels and safety warnings in a foreign language or that are otherwise unsuited for a particular market. Manufacturers and their distributors also often find themselves in a lose-lose dilemma when unhappy customers learn that their unauthorized gray-market products are not entitled to a warranty or technical support. Do they live with unhappy customers and take the chance that they leave for a competitor, or do they grant exceptions to their policies and expend uncompensated support costs?

How Does the Gray Market Affect Consumers?

Gray markets are not harmful to only manufacturers and distributors. Customers also often (unknowingly) pay a “hidden” price for cheaper gray-market goods. Price is usually not the only difference between genuine goods and their unauthorized gray-market counterparts. For example, products may exhibit physical differences, such as different formulations and composition, product labeling and packaging, instruction manuals, and product age and freshness, as well as differences resulting from the poor quality control in shipping, handling, and storage that is typical of unauthorized resellers. Product differences may also be nonphysical, such as differences in warranty, pre- and post-sale support, recall information, entitlement to software updates, and even applicability of environmental, safety, or supply-chain traceability certifications.

What Steps Can Be Taken to Stop Gray Market Goods?

Under Sections 32, 42, and 43 of the Lanham Act, both trademark owners and their exclusive and nonexclusive licensees may stop unauthorized resellers from selling gray-market goods upon showing a difference between the authorized and unauthorized goods.

Gray marketers hitch a free ride on manufacturers’ goodwill and reputation to have customers believe that the unauthorized goods are the same as the genuine articles, simply at a fraction of the price. When those gray-market goods have physical or nonphysical differences, such as not including the manufacturer’s warranty, courts have found those goods illegal.

Under what is known as the First Sale Doctrine, someone who buys a trademarked good may ordinarily resell that product without infringing the mark. However, this doctrine applies to only the resale of genuine goods and does not apply to the resale of a trademarked good that is “materially different” from the genuine goods sold by the trademark owner.

Trademarks serve to protect consumers from confusion just as much as they do trademark owners from erosion of goodwill. Accordingly, where there is a material difference between a genuine good and a gray-market good, the First Sale Doctrine does not prevent a trademark owner from blocking the resale of those gray-market goods. In evaluating differences between foreign gray-market goods and genuine domestic goods, “courts have applied a low threshold of materiality, requiring no more than showing that consumers would be likely to consider the differences between the foreign and domestic products to be significant when purchasing the product, for such differences would suffice to erode the goodwill of the domestic source.” Gamut Trading Co. v. United States ITC, 200 F.3d 775, 779 (Fed. Cir. 1999). The differences must also be present in “all or substantially all” the authorized goods. SKF USA Inc. v. Int’l Trade Commission, 423 F.3d 1307 (Fed. Cir. 2005). In the case of gray-market goods, confusion is presumed to exist in the presence of even a single material difference between the manufacturer’s genuine goods and unauthorized reseller’s gray-market goods.

Venues Available to Bring a Claim Against Unauthorized Resellers

Trademark infringement claims against unauthorized resellers may be brought in either a U.S. district court or the ITC. In federal district court, trademark owners may recover money damages for past infringement in addition to injunctive relief to try and prevent future infringement. However, because district court remedies are exercisable against only those entities properly brought into the court’s in personam jurisdiction, trademark owners must first identify and effectively serve process on any unauthorized reseller it wishes to stop—a task that may not be practical depending on the size or location of the unauthorized resellers. Unauthorized resellers also may evade actions in a district court by simply changing business names or locations. In many countries throughout the world, and particularly in online marketplaces, such changes are trivial to make yet require substantial investigatory effort to detect. Thus, a district court action to stop unauthorized resellers can devolve into a frustrating game of whack-a-mole in cases involving other than the largest and most deeply rooted infringers.

The ITC solves many of these potential district court issues and provides an alternative to pursue Lanham Act claims against unauthorized resellers. The ITC is empowered by statute to protect American industries from unfair methods of competition and unfair acts in the importation of articles as well as from importation into the United States of articles that infringe a valid and enforceable U.S. trademark. 19 U.S.C. § 1337. In contrast with federal district courts, however, the ITC exercises in rem jurisdiction over imported articles, which enables the ITC to issue general exclusion orders in certain circumstances that block the importation of all infringing articles, regardless of whether importers participate in the ITC’s investigation. In addition, service of process against accused importers is less rigorous—attempted service by regular mail is all that is required. Finally, unlike in district court, one investigation in the ITC can name many different unauthorized reseller respondents, consolidating resources and avoiding unnecessary multiplication of efforts.

The ITC’s available remedies include general exclusion orders against all infringing imports, limited exclusion orders against certain importers, and cease and desist orders against certain importers to prevent the sale of already imported articles. The work of enforcing exclusion orders issued by the ITC is accomplished at ports of entry by Customs and Border Patrol, which works closely with trademark owners to identify and block infringing articles.

In addition to the powerful remedies and simple service of process at the ITC, investigations conducted by the ITC are completed quickly and with a broad scope of permitted discovery. ITC investigations are typically completed within 12 months of institution. In addition, the broad scope of permitted discovery, combined with such a compressed investigatory timeframe and, in some cases, the involvement of a neutral, third-party staff attorney participating in the investigation on behalf of the Office of Unfair Import Investigations (OUII), often results in fewer, less hotly litigated discovery disputes than in typical district court actions.

In addition to these practical benefits, the ITC has proven itself to be a strong protector of domestic trademark owners’ rights against unauthorized gray-market importers. Several recent cases highlight the ITC’s important and effective role.

Recent Gray Market ITC Investigations

The maker of Red Bull energy drinks successfully petitioned the ITC to block unauthorized imports of its drinks sold in foreign markets on the basis of physical differences in formulation and ingredients between those drinks sold in the United States and those sold abroad. Certain Energy Drink Prods., ITC Inv. No. 337-TA-678.

Philip Morris also obtained a general exclusion order against unauthorized importation of Marlboro, Parliament, and Virginia Slims branded cigarettes because the unauthorized imports lacked English-language warning labels. Certain Cigarettes and Packaging Thereof, ITC Inv. No. 337-TA-643.

Most recently, Rockwell Automation, the largest company in the world dedicated to industrial automation, obtained a general exclusion order barring the unauthorized importation of its industrial control products. Certain Industrial Automation Systems and Components Thereof . . ., ITC Inv. No. 337-TA-1074. The ITC found that the existence of various material, nonphysical differences between Rockwell’s genuine goods sold through its authorized distribution network in the United States and those being imported from overseas, combined with strong evidence that importers had the ability to mask their identities and use online marketplaces to pass off gray-market goods as “new,” supported the issuance of the general exclusion order.

The material differences highlighted by the ITC included the gray-market products’ lack of a manufacturer’s warranty and lack of entitlement to pre- and post-sale customer support. The ITC also found that the lack of probable cause investigation and reporting that Rockwell offers its customers of genuine products when their product is returned under warranty to be a material difference in the eyes of consumers. In addition, the ITC noted that purchasers of genuine Rockwell products are notified of important product safety advisories and product notices because their contact information is maintained by Rockwell’s authorized distributors, whereas purchasers of unauthorized gray-market products have no such safety net. Finally, the ITC found that unauthorized gray-market importers of Rockwell’s products did not adhere to the same quality-control protocols that Rockwell’s authorized distributors did for the sale, shipping, handling, installation, and support for and marketing of Rockwell products.

Leveraging these precedents, manufacturers continue to seek protection in the ITC against unauthorized resellers. For example, just last month, Hyundai petitioned the ITC to investigate and block gray-market imports of auto parts that have materially different warranties, quality-control standards, and labeling.

Conclusion

The ITC can be a strong and effective partner in manufacturers’ battles against unauthorized gray-market imports if it is presented with evidence of the differences in those articles from genuine articles. Recent investigations have made it clear that creative analysis and compelling explanation of the importance of those differences are key to a successful campaign to convince the ITC to block harmful gray-market imports at the border. Given a proper understanding of gray-market challenges faced by American manufacturers and their distributors, the ITC has shown itself to be an eager partner in protecting the goodwill of those industries as well as the consumers they serve.

Legal Framework for the Evolving Faster Payments Landscape

With the introduction of a variety of new, faster payment methods, including Same Day ACH, The Clearing House’s RTP® network, and Early Warning Services’ Zelle® payment service, the payments landscape is evolving rapidly.[1] These systems and services are subject to an extensive set of legal requirements. Those aiming to understand this legal framework must look not only to laws and regulations, but also to payment system rules. Core laws include the Electronic Fund Transfer Act (EFTA) and its implementing regulation, Regulation E, and Article 4A of the Uniform Commercial Code (Article 4A). In many cases, the applicability and operation of these requirements, a financial institution’s obligations, and a customer’s rights are dependent on the nature and features of a particular payment transaction. This includes, for example, whether the transaction is a consumer or commercial transaction; whether funds are moved via a “debit pull” or a “credit push” payment;[2] and whether the transaction is reversible or final.

Faster Payments Landscape

Same Day ACH is an upgrade to the existing Automated Clearing House (ACH) network that was enacted through revisions to the NACHA® Operating Rules. These changes added two new ACH clearing and settlement windows to the NACHA Operating Rules. Like all ACH transactions, Same Day ACH payments may be either debits or credits. Both Zelle and RTP are new offerings that allow for immediate transfers to end users, and allow for credit transfers only. However, their core features differ in important ways. Zelle is a payment service that allows financial institutions’ customers to initiate transactions using an alias (an e-mail address or phone number). Although the transactions clear nearly immediately, settlement occurs on a delayed basis primarily through the ACH system. RTP is an entirely new interbank payment system that allows account holders (both consumers and businesses) to send and receive credit push payments instantly, directly from and to their accounts at financial institutions. In contrast with Zelle, RTP payments both clear and settle immediately.

Payment System Operating Rules

Payments systems are governed by rules promulgated by the payment system operator or a designated rulemaking organization, such as the NACHA Operating Rules, Zelle Rules, and RTP Participation and Operating Rules. These rules set consistent expectations and operational requirements for the financial institutions that participate in a payment system. Such rules also serve as multilateral contracts that allow for scalability by removing the need for participants to enter into a contract with every other participant in the network. These rules supplement other laws and regulations, and in the case of 4A, may modify existing law. Another important function is to establish the allocation of loss among system participants, including with respect to unauthorized or erroneous payments. For example, under the NACHA Operating Rules, the bank that initiates an ACH debit warrants that the transaction is authorized.[3] Thus, the financial responsibility for unauthorized ACH debits generally falls on the payee’s bank in that the payer’s bank may bring a breach of warranty claim against the payee’s bank.

Laws and Regulations

The limitation-of-liability and error resolution requirements of the EFTA and Regulation E are applicable to erroneous and unauthorized consumer payments conducted through Same Day ACH, Zelle, and RTP. Under Regulation E, consumers may notify their financial institution of errors (as defined in the regulation) within 60 days from when it sends the periodic statement that reflects the error. If notified of the error within the appropriate timeframe, a financial institution must investigate the error, report the results of its investigation to the consumer, and correct the error if it is determined that an error occurred. Accordingly, if a consumer claims that an error has been made with respect to a Same Day ACH, Zelle, or RTP Payment, the consumer’s financial institution must investigate the error, report the results of the investigation, and correct any error.

The requirements of Article 4-A of the New York Uniform Commercial Code apply with respect to erroneous or unauthorized transactions that are not subject to the EFTA, and applies to both commercial RTP transactions and commercial Same Day ACH credits. Article 4-A allocates responsibility for various errors between the parties to a funds transfer. With respect to commercial Same Day ACH credits (but not debits) and commercial RTP transactions, liability as between the payer and the payer’s financial institution will be determined based upon Article 4-A’s loss allocation framework.[4]

General Loss Allocation Principles

The ultimate allocation of loss for an erroneous or unauthorized transaction differs based on the nature of the payment and, in particular, whether it is a debit or credit transaction, and often takes into consideration which party is best positioned to prevent the loss. For example, in a credit push system like RTP, the payer’s financial institution will have Regulation E obligations for unauthorized transactions from a consumer payer’s account. This obligation is independent of whether the consumer’s financial institution is able to recover funds from the payee’s financial institution. In other words, the financial responsibility for unauthorized RTP transactions falls to the sending financial institution. At a high level, the principle underlying this approach is that the payer’s financial institution should bear the loss because it is responsible for authenticating its customer and submitting the payment into the system, whereas the payee’s financial institution has simply received the transaction in a passive role. This is in contrast to debit-pull payment systems in which the payee’s financial institution (which originates the debit into the system) will generally have an obligation to repay another financial institution for an unauthorized transaction (through return or charge back rights) to a customer’s account at that institution. This includes, for example, the NACHA authorization warranty referenced above.

Which party is best positioned to prevent the loss is also an important principle underlying the allocation of loss between a consumer and a financial institution under the EFTA and Regulation E. Specifically, Regulation E’s error resolution and limitation-of-liability provisions are based on the premise that financial institutions are better positioned than consumers to prevent unauthorized transactions, and are expected to be responsible for errors caused by their systems. However, it is important to note that the EFTA and Regulation E are not intended to provide consumers with a remedy for all circumstances where they may have a complaint related to a payment, or where a consumer causes an erroneous transaction.

Evolving Regulatory Expectations

Not surprisingly, regulators are paying close attention to these new payment services and systems. For example, the CFPB has identified certain “long term actions” that are “potential rulemakings” to begin “beyond the immediate next 12 month period.”[5] The list includes a “Regulation E modernization” effort to address, among other things, issues raised by new payment systems. The CFPB has noted it intends to consider and address how “providers of new and innovative products and services comply with regulatory requirements” and indicates that updates to disclosure provisions and error resolution requirements are under consideration. As the CFPB evaluates potential actions that may modify existing consumer rights and the related requirements for financial institutions, it will likely consider the features of the new, faster payment types described above and the efficacy of their payment system operating rules and existing consumer protection regulations. It will also be important that any such changes take into consideration appropriate incentives for both financial institutions and consumers to manage risk.


Stephen Krebs is Associate General Counsel at The Clearing House Payments Company LLC, and Paul K. Holbrook is Associate General Counsel at HSBC Bank USA, N.A.

[1] Zelle® is a registered trademark of Early Warning Services, LLC; RTP® is a registered service mark of The Clearing House Payments Company LLC; and NACHA®, infra, is a registered trademark of NACHA—The Electronic Payments Association.

[2] These terms refer to how the payment is initiated and submitted to a payment system. In the debit pull model, the payment is initiated by the payee. The payee submits the transaction to a payment system to “collect” funds from the payer. In the credit-push model, the payment is initiated by the payer. The payer is “sending” funds to the payee.

[3] NACHA Operating Rules, Subsection 2.4.1.1

[4] See N.Y. U.C.C. 4-A-201 through 4-A-205.

[5] Regulation E Modernization.